Curio.ca FAQ
When a library first subscribes to Curio, the main contact receives a welcome email will all pertinent information to confirm access, create customer accounts, MARC records, etc., as follows:
Your Curio.ca account is now active!
You may want to share this information with your colleagues:
Library Name has subscribed to the Curio.ca platform, our IP authentication services enable you to screen CBC and Radio-Canada content anywhere inside your institution without creating an account.
However, if you would like to create playlists and use other personalized features of Curio.ca, you'll need to create an account:
Gettings Started with Curio.ca
HOW TO CREATE AN ACCOUNT:
1. Look for the Login button in the upper right corner.
2. Enter the following access code 1A2B-3C4D
3. Fill out the short registration form and hit Continue.
4. An activation link will be sent to you by email.
5. When you receive your activation email, follow the link and enter your email and password to login.
Return visitors
Once you've set up your Curio.ca account, on return visits you can use the same Login button to enter your email and password.
You may also want to contact our internal Curio.ca librarian michael.elbaz@radio-canada.ca, if you wish to upload our MARC records.
Also, you may want to screen our tutorials, here is the direct link: https://curio.ca/en/collection/curioca-tutorials-2125/
If you wish to access our built-in statistics , please make sure to create an account and contact me so we may grant you management access.
As a Curio.ca Subscriber, we encourage you to promote and share your Curio.ca subscription with your community. We have created a number of shareable resources to help you spread the word. Here is the link to all promotial materials: http://www.cbc.ca/curiopromokit/en/
Adding titles
A library can request that a title for which the CBC/Radio-Canada has copyright or distribution rights be added to Curio.ca by completing the request form at https://cbcrc-distribution.atlassian.net/servicedesk/customer/portal/3/group/14. The request is sent to the CBC/Radio-Canada's content manager who will in turn indicate whether or not the content can be added.
Content changes/removed
A member library asked about content that seemed to have been removed from Curio. The following is the response that was received from Michaël Elbaz, the librarian who works on Curio. As you’ll see, Curio should be seen to a certain degree like an aggregated database, like Ebsco’s, ProQuest’s, Gale’s, etc.
Thank you for your message. CBC/Radio-Canada's rights to this content, all acquisitions, have expired. This explains why the titles were removed from the platform. In fact, Curio’s catalogue is fairly dynamic. We generally add content to Curio on a weekly basis, and from time to time we do lose rights to certain assets, principally acquisitions.
To ensure your libraries can provide an up-to-date Curio catalogue to patrons, we recommend downloading Curio’s MARC records on a fairly regular basis. The catalogue is updated every day and many libraries download our records every 2 to 3 weeks. We offer MARC records for created, modified and deleted assets. More complete information is available in the Help Center, both here and here.
In addition, where applicable, the end-of-rights date for any given asset appears in field 541 of our MARC records.
If you or your members have any questions regarding content or cataloguing, you can contact Michaël at contenus@curio.ca
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